Shipping and Delivery Policy -
The Joy's Bag
Shipping within the U.S.:
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Order processing: 1 to 3 business days.
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Estimated delivery time: 3 to 7 business days, depending on destination.
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Standard Shipping: Free on orders over $X USD.
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Express Shipping: Available at additional cost. It will be shown at checkout.
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You will receive a tracking number once your order has been shipped.
International shipping:
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Order processing: 1 to 3 business days.
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Estimated delivery time: 7 to 21 business days (may vary by country).
International shipping rates: Calculated automatically in the cart when you enter your address.
Note: International shipments may be subject to taxes, duties or customs fees according to the local legislation of each country. These charges are the responsibility of the customer.
Additional information:
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We do not ship to PO Boxes.
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Be sure to enter your address correctly. We are not responsible for failed shipments due to incorrect address information.
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If the package cannot be delivered due to absence or error in the address, and is returned to origin, it may be resent covering the new shipping cost.
Any doubts about your shipment?
Write to us at info@thejoysbag.com with your order number and we will be happy to help you.
At The Joy's Bag, we do everything we can to make sure you and your furry friend receive your Joy's Bag fast, safe and hassle-free, no matter where you are!